Contacts
Benefits Line
Purpose: Get answers to specific benefit questions Monday through Friday from 7 a.m. to 4:30 p.m.
Cigna
Pre-enrollment customer service: 
1 (800) 401-4041
General and member information: 1 (800) 851-3713
Purpose: Medical, including Mental Health/Substance Abuse.
Existing plan participants: www.cigna.com
Member website when coverage becomes effective: www.mycigna.com
(First-time users must register with the member ID number on your card or Social Security number, then create a user ID and password)
Children’s Mercy
Purpose: Short-Term Disability, Whole Life Insurance, Critical Illness and Accident Insurance