Benefits Communication Specialist

Purpose: Review all your benefits one-on-one


Benefits Line

Purpose: Get answers to specific benefit questions Monday through Friday from 7 a.m. to 4:30 p.m.


Pre-enrollment customer service:
Icon number ic (800) 401-4041

General and member information:
Icon number ic (800) 851-3713

Purpose: Medical, including Mental Health/Substance Abuse.

Existing plan participants:

Member website when coverage becomes effective:
(First-time users must register with the member ID number on your card or Social Security number, then create a user ID and password)

Children’s Mercy

Purpose: Short-Term Disability, Whole Life Insurance, Critical Illness and Accident Insurance


Purpose: Employee Assistance Program

(log-in code: cmh)


Website to learn about the HSA


Purpose: Prescription Drugs

MetLife Legal Plans

Purpose: Legal Assistance

(CM plan number: 6090059)


Purpose: Dental 


Purpose: Auto and Home Insurance


Purpose: Pet Insurance

Rethink Benefits

Purpose: Behavioral Health

The Hartford

Purpose: Life Insurance and Long-Term Disability