Benefits Communication Specialist
Purpose: Review all your benefits one-on-one
For assistance with Accident and Critical Illness: Contact AFLAC at (800) 433-3036
For assistance with Voluntary Whole Life Insurance: Contact Boston Mutual at (800) 320-4445
Benefits Team
Purpose: Get answers to specific benefits questions Monday through Friday from 7 a.m. to 4:30 p.m.
Bright Horizons
Purpose: Back-up child care, adult care, pet care options; enhanced family support
Day care at Don Chisholm (816) 276-3897
Click here to log in.
New users: Click “Join today”. Enter your home zip code.
Existing users: click “Log In”.
Cigna
Pre-enrollment customer service: 
(800) 401-4041
General and member information: (800) 851-3713
Cigna representative, Ann Svoboda: (816) 301-6659
Purpose: Medical, including Mental Health/Substance Abuse.
Mobile app: mycigna
Member website when coverage becomes effective: www.mycigna.com
(First-time users must register with the member ID number on your card or Social Security number, then create a user ID and password)
Plan ID: 3331693
Network: OAP (Open Access Plan)
Claims address: PO Box 182223, Chattanooga, TN 37422
ID cards are mailed 2-3 weeks after enrollment date
Take CARE Employee Clinic and Pharmacy
Appointments: (816) 412-2355
Pharmacy: (816) 412-2358
Convenient access to quality, affordable on-site health care at our Crown Center location
Located within Crown Center location at 2401 Grand, near Panera Bread
HealthEquity
Purpose: Health savings account
Customer service email: MemberServices@HealthEquity.com
HealthEquity Visa debit cards are mailed 2-3 weeks after enrollment date
Mobile app: HealthEquity Mobile
MetLife Legal Plans
Purpose: Legal assistance
My Benefits, then hover over “My Group Benefits" and click “Group Legal Services"
(CM plan number: 9904531)
MetLife
Purpose: Dental insurance
My Benefits, then hover over “My Group Benefits" and click “Dental PPO Plan"
Group #: 308022
MetLife does not provide ID cards. Your provider will use your Social Security number to verify your eligibility.
Mobile app: MetLife US App
Claims address: PO Box 981282, El Paso, TX 07998-1282
MetLife
Purpose: Auto and home insurance
My Benefits, then hover over “My Group Benefits" and click “Auto and Home Insurance"
Norton LifeLock
Purpose: Identity theft protection
Learn more by calling or explore to understand the services and pricing.
PerkSpot
Purpose: Discount program available to employees and family members
Using your personal email address, create an account at cmh.perkspot.com and start saving.
RethinkCare
Purpose: Behavioral health services
To enroll: connect.rethinkcare.com/sponsor/cm
Use enrollment code: CM
TIAA
Purpose: Retirement plan
TIAA Contact Center (Monday – Friday, (800) 842-2252
Schedule a meeting with TIAA consultant (800) 732-8353
Online scheduling for TIAA one-on-one consultation
Purpose: Children’s Mercy retirement program. For additional details on all retirement programs, please see Scope.
VSP
Purpose: Vision insurance
Group #: 12021318
VSP does not provide ID cards. Your provider will use your Social Security number to verify your eligibility.
Mobile app: MyVSP
WellDyne
Purpose: Prescription drug coverage
ID cards are mailed 2-3 weeks after enrollment date
Group - CMKCHSA BIN - 008878 - WDRX
Online: www.welldyne.com, click “For Members” and then “Register Now”.
To use your prescription drug benefit without your ID card, provide the following information to your pharmacy:
RXBin: 008878
RXPCN: WDRX
RXGroup: CMKCBlue, CMKCGold, or CMKCHSA01 (For Individual or Family coverage), CMKCHSA02 (EE + Spouse coverage), CMKCHSA03 (EE + Children coverage)
WEX
Purpose: Flexible spending accounts and COBRA administrator
Debit cards are mailed 2-3 weeks after your enrollment date
Mobile app: Benefits by WEX