Benefits Communication Specialist

Purpose: Review all your benefits one-on-one, Whole Life Insurance, Accident and Critical Illness Insurance

For assistance with Accident and Critical Illness: Contact AFLAC at (800) 433-3036

For assistance with Voluntary Whole Life Insurance: Contact Boston Mutual at (800) 320-4445

 

Benefits Line

Purpose: Get answers to specific benefits questions Monday through Friday from 7 a.m. to 4:30 p.m.

Bright Horizons

Purpose: Back-up child and adult care options

Daycare at Don Chisholm (816) 276-3897

To log in to the Bright Horizons website, use username: Childrens and password: Benefits4You

See the Scope for additional details

Cigna

Pre-enrollment customer service:
Icon number ic (800) 401-4041

General and member information:
Icon number ic (800) 851-3713

Cigna representative, Ann Svoboda:
Icon number ic (816) 301-6659

Purpose: Medical, including Mental Health/Substance Abuse.

Mobile app: mycigna

Member website when coverage becomes effective: www.mycigna.com
(First-time users must register with the member ID number on your card or Social Security number, then create a user ID and password)

Plan ID: 3331693

Network: OAP (Open Access Plan)

Claims address: PO Box 182223, Chattanooga, TN 37422

ID cards are mailed 2-3 weeks after enrollment date

ComPsych

Purpose: Employee Assistance Program

Company ID/login code: CMH

Employee Wellness Center

Appointments:
Icon number ic (816) 412-2355

Pharmacy:
Icon number ic (816) 412-2358

Located within Crown Center location at 2401 Grand, near Panera Bread

HealthEquity

Customer service email: MemberServices@HealthEquity.com

HealthEquity Visa debit cards are mailed 2-3 weeks after enrollment date

Mobile app: HealthEquity Mobile

Matrix

Purpose: Leaves of Absence

MetLife Legal Plans

Purpose: Legal Assistance

My Benefits, then hover over “My Group Benefits" and click “Group Legal Services"

(CM plan number: 9904531)

MetLife

Purpose: Dental

My Benefits, then hover over “My Group Benefits" and click “Dental PPO Plan"

Group #: 308022

No ID cards are provided by MetLife. Your provider will use your Social Security number to verify your eligibility.

Mobile app: MetLife US App

Claims address: PO Box 981282, El Paso, TX 07998-1282

MetLife

Purpose: Auto and Home Insurance

My Benefits, then hover over “My Group Benefits" and click “Auto and Home Insurance"

Missouri Saving for Tuition (MOST)

Purpose: 529 college savings program

Nationwide

Purpose: Pet Insurance

NortonLifeLock

Purpose: Identity theft protection

Learn more by calling or explore to understand the services and pricing.

PerkSpot

Purpose: Discount program available to employees and family members

Using your personal email address, create an account at cmh.perkspot.com and start saving.

TIAA

TIAA Contact Center (Monday – Friday, 7 a.m. to 9 p.m.)
Icon number ic (800) 842-2252

Schedule meeting with TIAA consultant
Icon number ic (800) 732-8353

Online scheduling for TIAA one-on-one consultation

Purpose: Children’s Mercy retirement program. For additional details on all retirement programs, please see Scope.

The Hartford

Purpose: Life Insurance, Short-Term Disability and Long-Term Disability

VSP

Purpose: Vision

Group #: 12021318

No ID cards are provided by VSP. Your provider will use your Social Security number to verify your eligibility.

Mobile app: MyVSP

WellDyne

Purpose: Prescription Drugs

ID cards are mailed 2-3 weeks after enrollment date

Group - CMKCHSA BIN - 008878 - WDRX

Online: www.welldyne.com, click “For Members” and then “Register Now”.

To use your prescription drug benefit without your ID card, provide the following information to your pharmacy:

RXBin: 008878

RXPCN: WDRX

RXGroup: CMKCBlue, CMKCGold, or CMKCHSA01 (For Individual or Family coverage), CMKCHSA02 (EE + Spouse coverage), CMKCHSA03 (EE + children coverage)

WEX

Purpose: Flexible Spending Accounts and COBRA administrator

Debit cards are mailed 2-3 weeks after your enrollment date

Mobile app: Benefits by WEX

Whil, a Rethink Division

Purpose: Behavioral Health

To enroll: connect.whil.com/sponsor/cm

Use enrollment code: CM